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Shipping Information


All Froddo orders will be prepared for delivery shortly after confirmation of payment. Your quality European made shoes will be prepared and dispatched within 24hrs of receipt of payment and order confirmation. An email will be sent to you informing you that the order has been sent out. A tracking number confirmation will be supplied for your convenience. Shipping times may be effected by delivery method and your location.

 

Below are estimated shipping times and cost:

 

Metropolitan Area and Major Cities: 2-3 Days: $8.95.

Next Day Delivery (Courier): $12.95.

Rural Areas – 4 days: $8.95.

Same Day Delivery (Sydney Metro Only) – $15.00.

 

Same day delivery is available only for orders received before 2pm. Delivery usually takes between 3-4 hours after order confirmation. Same day delivery is available in Sydney Metro only.

 

Please note courier may request a signature upon delivery of order.

 

Above delivery time are for orders received during business days and before 2pm. Order received after 2 pm will be dispatched the next business day. Orders received on public holidays will be dispatched next business day.

 

If the product you have ordered is out of stock or is unable to be dispatched for any reason then Froddo Shoes will contact you via the email provided.

 

If you are not available to received the goods when they arrived then your product will be delivered to your nearest Australia Post Office for pick up. The courier driver will leave notification in your post office or under your door informing you that your goods need to be picked up.

 

For next day delivery items the courier will leave a note for you to confirm a delivery time when you will be home to receive the order.

 

Delivery charges are non-refundable unless due to manufacturing faults.

 

For more information on Returns, please see our Return Policy

 

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